They want it fixed this week and they're calling around. The text asks for the address and a photo, so you can price it between stops.
Broward County, Florida
Pool service
Runs on your existing number
Pool went green while they were away. You're on your route.
You're between stops in Pembroke Pines and can't answer every call. Text-back sends each one you miss a text from your business number, asks the address and what's going on, and you quote it from the reply.
$119/mo up to 15 missed calls, $219/mo up to about 40. No setup fee, cancel any time. Usually live in 1–2 weeks (carriers must approve business texting first). Same plans as text-back for any business.
CPClearwater Pool CareText thread · your existing number
Missed call · Sat 9:05 AM
Sorry we missed your call. This is Clearwater Pool Care. Is it weekly service, a repair, or a green-to-clean? Reply with the address and we'll get back to you as soon as we can.Reply STOP to opt out.
Green-to-clean please. Back from vacation and it's a swamp. Weston, 33326.
We can come Monday morning. Price depends on size; send a photo and I'll quote it.
Sample data. A fictional business and a made-up caller.
Pool service
The calls that go to voicemail
Most callers don't leave a message. They call the next name on the list. These are the ones a text back keeps.
Recurring revenue, gone to voicemail. A fast text back is often the difference between your route and someone else's.
Equipment problems need the right parts on the truck. The text asks what the equipment is doing before you call back.
The text
One text, in your words, asking what you need to know
We draft it with you on a 20-minute setup call and nothing goes live until you approve it. Most pool service companies ask:
- Weekly service, repair, or green-to-clean?
- What's the address?
- Can you send a photo?
The first text is automated and always says "Reply STOP to opt out". Every reply after that is you or whoever you hand the phone to. Calls you answer are untouched.
Pricing
Same two plans as text-back for any business
Start online in two minutes, or call first and we'll put the scope in writing. No setup fee. If your phone setup can't run text-back, your first payment is refunded in full. Cancel any time; it stops at the end of the paid month.
Text-back, more volume
$219/mo Up to about 40 missed calls a month, with qualifying questions, after-hours wording and more than one person on repliesCarrier registration for business texting is included. Everything in each plan · Refunds · Terms · SMS terms.
Questions
What pool service companies ask
Do you text my existing customers?
No. Only people who called and didn't get through get a text, and only about that call. No promotions, ever.
Can the wording change for weekends?
Yes, on the $219 plan you can have different wording for after hours and weekends.
Do I need a new phone number?
No. It runs on the number you already advertise. You stay the owner of every account. See Your accounts.
What if it isn't for me?
Cancel by text or email at any time; it stops at the end of the paid month. If your phone setup can't run text-back, your first payment is refunded in full. See Refunds.
Contact
Rather talk first?
One message. We reply by text or email as soon as we can, with a written price if it's a fit.